WHERE THE BLOODY HELL (did you stand on promoting Australia Day?)
Each year, national days of significance, like Australia Day are becoming more political.
And at K.I.S.S HQ this year was no different. Back in December, as we mapped out January content for clients, we started the discussion. Do we? Or don’t we?
Customer service: The greatest marketing tool of all this Christmas
It’s easy to get swept up in the Christmas rush and everything that consumes our end of year calendar, but to truly survive and thrive in the Christmas craziness, brands must continue to deliver exceptional customer service.