1️⃣ Offer flexible payment and delivery options. Reward loyal customers with increased loyalty offerings, issuing gift card expiration extensions, and extend payment cycles.
2️⃣ Create new online experiences
Now with an all-digital customer base, retailers can no longer rely on tried-and-true physical experiences.
We’ve set up multiple clients over the last month to offer their service through virtual consultations via FaceTime, Skype, or Google Hangout as the majority of consumers are stuck at home.
3️⃣ Use your best assets to contribute to the greater good
Whether that’s making charitable donations, supporting employees and customers in need, or stepping up with more sustainable practices, customers are looking at you to do what’s right. And in turn, buying from you will feel good. It’s a win/win!
📸 | @colorstory
