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Best Practices for Delivering Excellent Customer Service Across Channels

Best Practices for Delivering Excellent Customer Service Across Channels

Have you ever had a shocking customer service experience that resulted in you ceasing to do business with that company?

We’ve all had them. And we’ve all probably taken to social media to air our grievances. 

Great customer service plays a crucial role in the success of business transactions. This week our friends at Talkdesk show you the best ways to integrate your social media and digital channels with your customer service strategy in this handy info graphic. Enjoy! 

customer-service-across-channels-1-e1446515352581 Source: Talkdesk

Harness the power of digital marketing for your small business.

The K.I.S.S Marketing Agency is offering a range of practical, face-to-face courses which will give you the right knowledge to successfully manage your own digital marketing efforts.Click here to view our range of courses. 

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