Have you ever had a shocking customer service experience that resulted in you ceasing to do business with that company?
We’ve all had them. And we’ve all probably taken to social media to air our grievances.
Great customer service plays a crucial role in the success of business transactions. This week our friends at Talkdesk show you the best ways to integrate your social media and digital channels with your customer service strategy in this handy info graphic. Enjoy!
Source: Talkdesk
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